VAT Refund Spain Guide 2025: Complete Tax-Free Shopping Process
Spain beckons travelers with its vibrant culture, stunning coastlines, and world-class shopping scene. From the fashion-forward streets of Madrid to Barcelona's designer boutiques, Spain offers an incredible retail landscape featuring iconic brands like Zara, Mango, Camper, and Loewe alongside luxury international labels. But here's the best part: as a non-EU visitor, you can make your Spanish shopping spree even more rewarding by claiming back the VAT (Value Added Tax) on your purchases. With Spain's 21% standard VAT rate, the savings can be substantial – imagine getting back over €200 on a €1,000 shopping haul!
Before Shopping
Before you start your Spanish shopping adventure, it's essential to understand the VAT system and ensure you're eligible for refunds. This preparation phase will help you maximize your savings and avoid common mistakes.
Please note: This guide covers tax-free shopping on mainland Spain and the Balearic Islands. Different rules apply for purchases made in the Canary Islands, Ceuta, and Melilla.
How Much is VAT in Spain
Spain's VAT system - called IVA (Impuesto sobre el Valor Añadido) - is already included in every price tag you see. Here's what you'll encounter:
Standard Rate (21%): Your main target for big savings. Applies to fashion, electronics, jewelry, cosmetics, luxury goods, and most tourist purchases
Reduced Rate (10%): Restaurants, hotels, cinema tickets, transportation, and some food items
Super-Reduced (4%): Basic necessities like bread, milk, books, and medicines
Zero Rate (0%): Medical services, education, and certain cultural activities
That hefty 21% standard rate means serious money back in your pocket, making the potential VAT refund quite substantial on higher-value purchases.

Who Can Get a VAT Refund, and Are You Eligible?
You're eligible for VAT refunds in Spain if you permanently reside outside the European Union. This includes non-EU citizens as well as EU passport holders who live in countries outside the EU.
You qualify if you:
Live permanently outside the EU (including post-Brexit UK)
Are at least 16 years old
Stay in Spain for less than 6 months
No minimum purchase requirement (Spain eliminated this in recent years!)
Special eligibility: Residents of the Canary Islands, Ceuta, and Melilla can also claim refunds on mainland purchases.
You don't qualify if you:
Work for travel/transport companies during your visit
Are an EU resident (unless you live outside the EU with proof of residence)
Purchase items in the Canary Islands, Ceuta, or Melilla (these have different tax systems)
What You Can (and Can't) Refund
Refund-eligible items: Clothing, accessories, cosmetics, leather goods, electronics, home décor, jewelry, watches, sports equipment - basically anything physical for personal use
Not eligible: Services (hotels, restaurants), second-hand items, consumables used in Spain (food, drinks), tobacco, alcohol, vehicle fuel, commercial quantities
Find Tax-Free Shops
Before hitting the streets, look for stores displaying 'Tax-Free Shopping,' 'DIVA,' or 'VAT Refund' signs. About 90% of stores in major tourist areas like Madrid and Barcelona participate. Department stores like El Corte Inglés, luxury boutiques, and international brands are your best bets. When in doubt, simply ask: '¿Ofrecen devolución de IVA?'

During Your Shopping Trip
This is where many travelers make critical mistakes that can invalidate their entire refund claim. Follow these steps carefully during your Spanish shopping experience.
The Invoice Game-Changer
This step is crucial for TravelMoney processing. Before paying, request that your invoice shows:
Name: TRAVEL MONEY VENTURES, S.L.U.
Address: CL TARRAGONA NUM.161 P.3, BARCELONA, BARCELONA
Pro tip: Save any store loyalty cards for after the invoice is processed. Spanish point-of-sale systems often auto-populate personal details when cards are scanned first, making it difficult to change afterward.
The store is legally required to provide an invoice with your requested details - don't hesitate to ask!
Right After Shopping
The moments immediately after your purchase are crucial for ensuring a successful VAT refund. Act quickly to avoid any complications.
Upload Everything Immediately
Fire up the TravelMoney app while you're still buzzing from your Spanish shopping spree:
Photograph invoices and receipts clearly
Ensure all details are visible (store name, amount, date, IVA rate)
Double-check and edit any incorrect information in the app
Complete Your Profile
Your refund depends on complete documentation:
Upload your passport photo
Enter your home address
EU citizens living abroad: provide proof of non-EU residence
Before Leaving Spain (or the EU)
This is the most critical phase of the VAT refund process. Timing and preparation are everything.
End Your Trip in the App
Critical timing: End your trip in the TravelMoney app at least 2 hours before departure to generate your electronic refund documents (DER/DIVA forms).
The DIVA Kiosk Experience
Spain's digital VAT refund system uses DIVA kiosks instead of manual stamps. Before security or check-in, locate a DIVA terminal and scan your form's barcode:
Green screen = ¡Perfecto! You're all set for departure.
Red screen = Head to the nearby Customs office (Civil Guard) for manual validation.

Pack Smart for Inspection
Keep purchased items in carry-on luggage - Customs may want to inspect them. All items must be unused and unopened. No exceptions, even for that tempting Spanish chocolate!
Where to Find DIVA Kiosks
Madrid-Barajas airport: DIVA screens in check-in areas of all terminals. Civil Guard offices open 7:00-22:00, with 24-hour Customs available in Terminal T1 Hall 1 and Terminal T4 Hall 11.
Barcelona El Prat airport: DIVA machines operating 24/7 in Terminal T1, T2B, and T2C near Customs areas.
Seville airport: DIVA terminals in departure areas
Valencia airport: Located near check-in and departure zones
Bilbao airport: Available in international departure areas
Málaga airport: DIVA kiosks throughout departure terminals
Major seaports: Barcelona, Valencia, Málaga, and Bilbao ports have DIVA terminals
Land borders: Available at major crossings to France and Portugal
Train stations: International departure areas (AVE to France)
Returning Home
Your VAT refund journey doesn't end when you leave Spain. Understanding your home country's rules is equally important.
Know Your Country's Import Rules
Different countries have different duty-free thresholds. US travelers face potential duties on goods over $800. Research your home country's regulations and always declare purchases honestly to avoid complications.
Remember: You have up to 4 years to send validated DIVA forms to Spanish retailers if you choose the direct refund route, but TravelMoney processes your refund much faster!
Following this guide with TravelMoney ensures you maximize your Spanish VAT refund - up to 75% more than typical store offers, making your flamenco and shopping dreams even sweeter.

Welcome to the future of tax-free shopping
