VAT Refund Spain Guide 2025: Complete Tax-Free Shopping Process
Spain beckons travelers with its vibrant culture, stunning coastlines, and world-class shopping scene. From the fashion-forward streets of Madrid to Barcelona's designer boutiques, Spain offers an incredible retail landscape featuring iconic brands like Zara, Mango, Camper, and Loewe alongside luxury international labels. But here's the best part: as a non-EU visitor, you can make your Spanish shopping spree even more rewarding by claiming back the VAT (Value Added Tax) on your purchases. With Spain's 21% standard VAT rate, the savings can be substantial – imagine getting back over €200 on a €1,000 shopping haul!
Before Shopping
Before you start your Spanish shopping adventure, it's essential to understand the VAT system and ensure you're eligible for refunds. This preparation phase will help you maximize your savings and avoid common mistakes.
Please note: This guide covers tax-free shopping on mainland Spain and the Balearic Islands. Different rules apply for purchases made in the Canary Islands, Ceuta, and Melilla.
How Much is VAT in Spain
Spain's VAT system - called IVA (Impuesto sobre el Valor Añadido) - is already included in every price tag you see. Here's what you'll encounter:
- Standard Rate (21%): Your main target for big savings. Applies to fashion, electronics, jewelry, cosmetics, luxury goods, and most tourist purchases
- Reduced Rate (10%): Restaurants, hotels, cinema tickets, transportation, and some food items
- Super-Reduced (4%): Basic necessities like bread, milk, books, and medicines
- Zero Rate (0%): Medical services, education, and certain cultural activities
That hefty 21% standard rate means serious money back in your pocket, making the potential VAT refund quite substantial on higher-value purchases.
Who Can Get a VAT Refund, and Are You Eligible?
You're eligible for VAT refunds in Spain if you permanently reside outside the European Union. This includes non-EU citizens as well as EU passport holders who live in countries outside the EU.
You qualify if you:
- Live permanently outside the EU (including post-Brexit UK)
- Are at least 16 years old
- Stay in Spain for less than 6 months
- No minimum purchase requirement (Spain eliminated this in recent years!)
Special eligibility: Residents of the Canary Islands, Ceuta, and Melilla can also claim refunds on mainland purchases.
You don't qualify if you:
- Work for travel/transport companies during your visit
- Are an EU resident (unless you live outside the EU with proof of residence)
- Purchase items in the Canary Islands, Ceuta, or Melilla (these have different tax systems)
What You Can (and Can't) Refund
Refund-eligible items: Clothing, accessories, cosmetics, leather goods, electronics, home décor, jewelry, watches, sports equipment - basically anything physical for personal use
Not eligible: Services (hotels, restaurants), second-hand items, consumables used in Spain (food, drinks), tobacco, alcohol, vehicle fuel, commercial quantities
Find Tax-Free Shops
Before hitting the streets, look for stores displaying 'Tax-Free Shopping,' 'DIVA,' or 'VAT Refund' signs. About 90% of stores in major tourist areas like Madrid and Barcelona participate. Department stores like El Corte Inglés, luxury boutiques, and international brands are your best bets. When in doubt, simply ask: '¿Ofrecen devolución de IVA?'
During Your Shopping Trip
This is where many travelers make critical mistakes that can invalidate their entire refund claim. Follow these steps carefully during your Spanish shopping experience.
The Invoice Game-Changer
This step is crucial for TravelMoney processing. Before paying, request that your invoice shows:
- Name: TRAVEL MONEY VENTURES, S.L.U.
- Address: CL TARRAGONA NUM.161 P.3, BARCELONA, BARCELONA
Pro tip: Save any store loyalty cards for after the invoice is processed. Spanish point-of-sale systems often auto-populate personal details when cards are scanned first, making it difficult to change afterward.
The store is legally required to provide an invoice with your requested details - don't hesitate to ask!
Right After Shopping
The moments immediately after your purchase are crucial for ensuring a successful VAT refund. Act quickly to avoid any complications.
Upload Everything Immediately
Fire up the TravelMoney app while you're still buzzing from your Spanish shopping spree:
- Photograph invoices and receipts clearly
- Ensure all details are visible (store name, amount, date, IVA rate)
- Double-check and edit any incorrect information in the app
Complete Your Profile
Your refund depends on complete documentation:
- Upload your passport photo
- Enter your home address
- EU citizens living abroad: provide proof of non-EU residence
Before Leaving Spain (or the EU)
This is the most critical phase of the VAT refund process. Timing and preparation are everything.
End Your Trip in the App
Critical timing: End your trip in the TravelMoney app at least 2 hours before departure to generate your electronic refund documents (DER/DIVA forms).
The DIVA Kiosk Experience
Spain's digital VAT refund system uses DIVA kiosks instead of manual stamps. Before security or check-in, locate a DIVA terminal and scan your form's barcode:
- Green screen = ¡Perfecto! You're all set for departure.
- Red screen = Head to the nearby Customs office (Civil Guard) for manual validation.
Pack Smart for Inspection
Keep purchased items in carry-on luggage - Customs may want to inspect them. All items must be unused and unopened. No exceptions, even for that tempting Spanish chocolate!
Where to Find DIVA Kiosks
Madrid-Barajas airport:
- DIVA screens in check-in areas of all terminals
- Civil Guard offices open 7:00-22:00
- 24-hour Customs available in Terminal T1 Hall 1 and Terminal T4 Hall 11
Barcelona El Prat airport:
- DIVA machines operating 24/7 in Terminal T1, T2B, and T2C near Customs areas
Seville airport:
- DIVA terminals in departure areas
Valencia airport:
- Located near check-in and departure zones
Bilbao airport:
- Available in international departure areas
Málaga airport:
- DIVA kiosks throughout departure terminals
Major seaports:
- Barcelona, Valencia, Málaga, and Bilbao ports have DIVA terminals
Land borders:
- Available at major crossings to France and Portugal
Train stations:
- International departure areas (AVE to France)
Returning Home
Your VAT refund journey doesn't end when you leave Spain. Understanding your home country's rules is equally important.
Know Your Country's Import Rules
Different countries have different duty-free thresholds:
- United States: $800 duty-free allowance
- United Kingdom: £390 duty-free allowance
- Canada: CAD $800 duty-free allowance
- Australia: AUD $900 duty-free allowance
Research your home country's regulations and always declare purchases honestly to avoid complications.
Remember: You have up to 4 years to send validated DIVA forms to Spanish retailers if you choose the direct refund route, but TravelMoney processes your refund much faster!
Maximizing Your Spanish VAT Refund
Pro tips for the best refund experience:
- No minimum purchase requirement – Spain eliminated minimum thresholds, making it easier to claim refunds
- Use the TravelMoney app – Upload receipts immediately while shopping
- Request correct invoice details – Ask stores to issue invoices to TravelMoney before payment
- Allow plenty of airport time – Arrive 3-4 hours before departure for DIVA validation
- Keep everything pristine – All items must be unused with tags attached
- Photograph everything – Digital backups save headaches if documents are lost
Common Spanish VAT refund mistakes to avoid:
- ❌ Forgetting to end trip in app 2 hours before departure
- ❌ Removing tags before customs validation
- ❌ Not requesting TravelMoney invoice details at purchase
- ❌ Packing tax-free items in checked luggage
- ❌ Arriving too late for DIVA validation
- ❌ Shopping in Canary Islands, Ceuta, or Melilla (different tax zones)
Understanding the DIVA System
Spain's DIVA (Devolución del IVA) system is one of Europe's most advanced digital VAT refund platforms:
How DIVA works:
- Your purchases are electronically registered when stores create your invoice
- At the airport, DIVA kiosks access the centralized Spanish customs database
- Validation is instant for most transactions (green screen)
- Only flagged purchases require manual customs inspection (red screen)
Advantages of DIVA:
- Available 24/7 at major airports
- Faster than traditional paper stamping
- Reduced wait times at customs
- Digital record-keeping for Spanish tax authorities
Spain VAT Refund FAQs
Q: Is there a minimum purchase amount for VAT refund in Spain?
A: No! Spain eliminated minimum purchase requirements in recent years, making it one of the most accessible countries for tax-free shopping.
Q: Can I get VAT refund if I'm flying within the EU first, then to a non-EU country?
A: Yes, but you must get DIVA validation at your final EU exit point, not in Spain. Keep goods unused throughout your EU travel.
Q: What happens if I get a red screen at the DIVA kiosk?
A: Go to the nearby Civil Guard customs office. They'll manually inspect your purchases and validate your refund forms.
Q: How long does the refund take with TravelMoney?
A: Much faster than traditional methods! TravelMoney processes refunds significantly quicker than mailing forms to individual stores.
Q: Can I claim VAT refund on items purchased in the Canary Islands?
A: No. The Canary Islands have a different tax system (IGIC, not IVA) and separate refund procedures.
Q: Do I need to show purchased items at customs?
A: Yes, Spanish customs may request to inspect your purchases. Keep all items unused, with tags attached, in accessible carry-on luggage.
Following this guide with TravelMoney ensures you maximize your Spanish VAT refund - up to 75% more than typical store offers, making your flamenco and shopping dreams even sweeter.
¡Buena suerte y felices compras! (Good luck and happy shopping!)
Sources & References
This guide is based on official Spanish government regulations, customs authority documentation, and verified traveler resources. We regularly update information to ensure accuracy and compliance with current Spanish VAT refund procedures.
Official Spanish Government & Customs Sources
- Spanish Tax Agency (Agencia Tributaria) - VAT Information - Official IVA (VAT) regulations and rates for Spain
- Spanish Customs & Border Protection - Official customs authority guidance on VAT refunds for non-EU travelers
- DIVA Electronic System Documentation - Official DIVA kiosk procedures and validation requirements
Airport & Transportation Authorities
- Madrid-Barajas Airport (MAD) - Tax Refund Services - Official AENA airport VAT refund procedures and DIVA kiosk locations
- Barcelona-El Prat Airport (BCN) - Tax-Free Shopping - Official tax refund services and DIVA validation points
- Málaga-Costa del Sol Airport - VAT Refund - Tax refund procedures for Costa del Sol travelers
- RENFE (Spanish Railways) - Tax Refund Information - VAT refund guidance for international train travelers
Official Tourism & Shopping Resources
- Spain Tourism Board (Turespaña) - Official Spanish government tourism agency shopping guidance
- Barcelona Tourism - Tax-free shopping information for Barcelona visitors
- Madrid Tourism - Shopping and VAT refund guidance for Madrid travelers
- European Union VAT Directive - EU-wide VAT refund regulations framework
Major Spanish Department Stores & Retailers
- El Corte Inglés Tax-Free Shopping - Spain's largest department store VAT refund services
- Zara Tax Refund Policy - Inditex group (Zara, Massimo Dutti, Bershka) tax information
- Mango Tax-Free Shopping - Spanish fashion retailer VAT refund procedures
Independent Travel & Tax Refund Resources
- Global Blue Spain - Leading international VAT refund operator in Spain
- Planet Tax Free Spain - Alternative VAT refund service provider
- Rick Steves Spain - Trusted independent travel expert guidance on Spanish travel and VAT refunds
Verification & Updates
All information in this guide has been cross-referenced with official Spanish customs documentation and verified against current DIVA system procedures. VAT rates, minimum purchase amounts, and refund processes are accurate as of the publication date. For the most current information, always consult official Spanish customs sources or contact your VAT refund operator directly.
Last verified: October 2025
Disclaimer: While we strive for accuracy, VAT refund regulations may change. Always verify current requirements with Spanish customs authorities or your VAT refund operator before travel.

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