📖 Complete Guide: Read our comprehensive VAT refund guide for Portugal with step-by-step instructions and insider tips.
VAT Refund Essentials
VAT Rate Breakdown
What you can (and can't) VAT refund
Shopping Cities in Portugal
Iconic Portuguese Brands
Where to validate your VAT Refund before leaving
Lisbon Portela Airport (LIS)
- Terminal 1: Customs office near departure area
- Tax refund desks after customs validation
- Available during international flight operations
- Look for 'Tax Free' or 'IVA Reembolso' signs
Porto Airport (OPO)
- Customs desk in departures area
- Tax refund operator services available
- Smaller airport with faster processing
- Present purchases to customs before check-in
Important: Portuguese customs are friendly and efficient. Arrive 2-3 hours early for international flights
Frequently Asked Questions
How much money can I actually get back with a VAT refund in Portugal?
With Portugal's 23% VAT rate (highest in EU), you can reclaim approximately 16-18% of your purchase price after service fees. For example, on a €1,000 shopping spree, you'd get back around €160-€180. The exact amount depends on the VAT refund operator's fees (typically 20-30% of the VAT amount).
What is the minimum purchase required for VAT refund in Portugal?
In Portugal, the official minimum is €61.50 per store, per day. However, with TravelMoney, you can combine purchases from multiple stores - as long as your total spending reaches €61.50 and you have invoices mentioning TravelMoney, you qualify for a refund.
Do I need to show my purchases at the airport for VAT refund?
Yes, Portuguese customs officers need to verify you're taking the items out of the EU. Keep all purchases unused with original tags and packaging easily accessible. You must present them BEFORE checking your luggage.
How long does it take to receive my VAT refund?
Cash refunds at airport desks are immediate but have higher fees. Credit card refunds typically take 4-8 weeks to process and appear on your statement. Some refunds can take up to 12 weeks depending on the operator. Always keep photos of your stamped forms as proof.
Can I get a VAT refund if I'm traveling to another EU country first?
Yes, but you must get customs validation at your FINAL exit point from the EU, not in Portugal. For example, if you shop in Portugal but fly home via Madrid, you validate your forms in Madrid. Keep all purchases unused throughout your EU travels.
What items are NOT eligible for VAT refund?
You cannot claim VAT refunds on services (hotels, restaurants, tours), consumables used during your trip (food, drinks), tobacco, alcohol, second-hand items, and commercial purchases. Only physical goods for personal use that you export from the EU qualify.
Do I need my passport to shop tax-free?
Yes, your passport is essential. Portuguese stores need your passport information to create tax-free forms, and customs officers require it at the airport for validation. A driver's license or photocopy won't work.