Terms of Conditions
Last updated: July 1, 2023
Information about us, how to contact us
Who we are
Travel Money SAS with registered office at 14 rue Charles V 75004 Paris, France.
How to contact us
You can contact us through the chat function in the Travel Money app, by emailing us at support@travelmoney.app or by writing to us at 14 rue Charles V 75004 Paris, France. We may record all communications for quality and training purposes.
How we may contact you
If we need to contact you, we may do so via your registered account, by telephone or by writing to you at the email address or home address you provided to us. When we use the words "writing" or "written" in these Terms, this includes emails and notifications.
Our service
We provide a service which allows you to obtain a refund of the value added tax (VAT) that you have paid for purchases eligible under these terms and conditions by uploading invoices through the mobile application (the "App"), website or another channel (the "Service").
When you have an account with Travel Money, you become a partner of the VAT refund program we offer. This Agreement applies as a Framework Contract to your account and any Services involving your account.